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Pet Health Checker

Use our Pet Health Checker tool to help you decide if your pet's symptoms require immediate attention or if you should continue to monitor those symptoms at home. To get started, click on the dog or cat to identify which type of pet you have, and then enter your pet’s symptom to continue.

Note: The Pet Health Checker tool is designed to help you understand the level of urgency associated with seeking veterinary attention for your pet’s symptom. It does not provide diagnosis or treatment advice. Please contact us if you’re concerned that your pet requires immediate attention.

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Contact Us

3329 Balboa St San Francisco, CA 94121

(415) 752-3300 customerservice@balboapet.com

Hours

Mon: 7:30 am – 6 pm Tue: 7:30 am – 6 pm Wed: 7:30 am – 6 pm* Thur: 7:30 am – 6 pm Fri: 7:30 am – 6 pm Sat: Closed Sun: Closed

*We are closed every Wednesday 12 pm – 2 pm