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"My dog loves this place. I've been coming to Balboa pet hospital for over 10 years with my last dog and with my current one. Every time we are walking by the vet, she insists on coming in to say hello to the staff.
The staff here are always very friendly, professional, and have a deep passion for serving animals. We always get honest recommendations from food to medications and the doctors are patient in answering any and all questions. I think my dog thinks this is a spa for animals because she always enjoys our visits."
Rachel K. | August 2019
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"I have been going to Balboa Pet for over 25 years. The entire staff is always very professional and friendly. I can always get an appointment when needed, they're very accommodating. I would not hesitate to recommend them."
Nancy M. | 7/8/2019
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"I've taken this survey before and nothing has changed. We've been clients of Balboa Pet Hospital for over 17 years, 1st with Dash then Sylvester. We couldn't be happier. The only request is for more room to comment on your gr8 svc (250 not enough)."
David E. | 7/1/2019
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"For all of the above reasons. Plus, your reception staff was very calm and experienced about how you handle ferral cats the first time I called to inquire whether or not you would take one on as a new patient. Her answers were reassuring."
Ellen B. | 7/1/2019
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"When you come highly recommended and so far my Experience has been very satisfactory...."
Sarah H. | 7/1/2019
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"I simply like all of the staff and I LOVE watching the goldfish!!"
6/27/2019
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"Staff always friendly and kind and the Vets have all been knowledgeable, approachable, and kind"
6/23/2019
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"I never feel like I'm being 'sold' when I'm here. The vets and the support staff seem to genuinely care about my cat and give welcomed advice and direction about care for my pet."
Megan W. | 6/21/2019
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"Kind, pet loving, personable staff. The animals' health is always the staff's top priority. Dr. Del Rosso is knowledgeable, a good communicator, a dedicated professional with a warm, caring spirit. I wouldn't take my pets anywhere else."
Jeanne F. | 6/19/2019
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"A gem in the Outer Richmond. We have brought many cats and dogs to Balboa for 30 years and feel fortunate to have such an outstanding pet hospital in our area."
David S. | 6/16/2019
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"Professional, personable, and caring pet loving staff. Thank you"
Joy B. | 6/12/2019
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"Excellent service. Every time we come here we are treated with respect and professionalism and the staff, technicians, and veterinarians offer you all the attention needed without rushing you or them out of the room."
6/9/2019
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"My cat is happy & healthy thanks to you!"
Louis V. | 6/6/2019
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"I have been coming to Balboa Hospital since 1970 with my cats. The staff have always been kind and provided outstanding care. Wouldn't go anywhere else!"
Barbara L. | 6/2/2019
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"We've been going to Balboa Pet Hospital for over 35 years and have always received great service. The staff is knowledgable & friendly and have been great with all they dogs we've had."
Kathy S. | 5/24/2019
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"Personal, caring, knowledgeable, reliable care."
Michael F. | 5/20/2019
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"Very friendly and attentive staff. Check-up was very thorough."
Norman T. | 5/18/2019
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"Balboa Pets' staff are knowledgeable and really care for pets (and their people). They're thorough, respectful, and kind to me and my furry friends. It's clean, organized and efficient, too."
Alison V. | 5/11/2019
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"Relaxed atmosphere, they make suggestions but don’t try to push you into doing something."
5/8/2019
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"A wonderful place to bring your furbie if you need. The staff is friendly, professional & helpful. Dr. Del Rosso has been fantastic, extremely knowledgeable & has solved a few gnarly problems my 2 Boyz had-always willing 2 answer all my questions"
Mary N. | 4/17/2019
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"EVERYONE at BPH is professional, friendly, caring and patient. They take such good care of our beloved, Rudy, while also comforting his sometimes anxious humans! I appreciate their attention to detail and follow up. Long Live Balboa Pet Hospital!"
Ann O. | 4/13/2019
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"Fast, friendly and professional with obvious concern for my cat."
4/12/2019
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"Very friendly and my pet feels very loved when he visits, no matter how many shots he has to get"
Katie R. | 3/21/2019
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"Very friendly and professional, folks there really take excellent care of our pet."
John M. | 3/11/2019
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"Never seen such this level of customer service with a vet clinic! Thank you for being so kind, thorough, and considerate!"
3/8/2019
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"Guys are awesome, always!"
2/27/2019
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"Everyone who works there takes a considerate, complete approach, from the front office to the tech to the veterinarian. I really felt like they cared for me and my cat!"
2/24/2019
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"Amazing service. The dog (Tycoon) loved the experience and everyone there. You can tell they all really care about their jobs."
Scott P. | 2/15/2019
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"Exceptional personal service for both owner and pet!"
Adele L. | 1/30/2019
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"Always great service from the staff at BPH."
1/25/2019
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"We've been coming to Balboa Pet Hospital for close to 30 years, if not more. The staff is great. Friendly and knowledgable. They always great us personally, really care about the animals. They are kind and thoughtful in difficult times."
Kathy S. | 1/24/2019
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"Always friendly and professional."
Clinton F. | 1/21/2019
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"Thank you for always being so prompt, and the vet here has the best bedside manner of any vet I've ever seen!"
Lana S. | 1/4/2019
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"Always friendly and on time. Answered all questions and concerns. Definitely recommend Balboa Pet Hospital."
BJ B. | 1/1/2019
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"It’s very comforting to know that Balboa is very familiar with Zoey and her medical history. I love the way Dr. Stanley and Jeff always treat Zoey with love and compassion."
Kathy M. | 12/12/2018
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"Been a loyal customer since 1982. This is a family run practice and they treat your animal friends like family."
Susan K. | 11/15/2018
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"Paula and Dr. DelRosso always take amazing care of Simon and myself. Can't imagine anywhere else for his care."
Irene C. | 10/12/2018
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"You've always answered my questions even outside of visits, via email, and have helped me every time I've needed."
Jessica S. | 1/31/2019
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"Dr D is the best!"
Barbara B. | 10/12/2018
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"You all have always been the best possible doctors for all our animals!"
Linnea A. | 10/11/2018
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"Friendly, but not patronizing. Doesn’t tend to pressure you to have things done. Close to where I live and feels like a neighborly family practice. Parking spaces out front are always available when I go is a plus!"
Karen M. - 9/26/2018
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"I've been a customer over 10 years. Even with moving across town, my wife and I will always remain customers of Balboa Pet Hospital. They are the gold standard of veterinarians in our opinion. Took care of Dash and now Sylvester- We love BPH!"
David E. | 10/1/2018
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"Balboa Hospital has been a great place for care for my pets. I've been going to them since 1996."
9/26/2018
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"Friendly, knowledgeable, conveniently located with easy parking, and attentive to calls, emails, and follow-ups regarding my pet concerns."
9/8/2018
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"The entire staff is always friendly and professional, and we always appreciate the concern and follow up."
Tom H. | 9/24/2018
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"I have been coming here for 30 yrs and trust the vets and agree with their decisions regarding my pets care."
Michelle C. | 9/7/2018
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"This is one of the most genuine vet visits I have ever had. I felt like the Dr. and the Tech were both really professional and warm."
9/4/2018
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"My 2 Terrier Boyz r new 2 Balboa Pet Hospital & I find the staff 2 be very accommodating, friendly & competent. I had 2 move my appointments around and that was handled well in an effort 2 make it easier 4 me. Dr. Del Rosso took great care of my Boyz"
Mary N. | 8/30/2018
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"Dr. D and her staff are the best!!!"
Lana B. | 8/20/2018
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"Balboa was recommended to us by a friend when our dog Cassie was a baby 8 years ago. The staff is great and Cassie is always handled with tender loving care. There’s a reason we choose to drive across town!"
Marcia H. | 8/19/2018
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"I have been bringing my cats to BPH for 40 years. As a retiree, I do wish there was a program for discounting procedures a bit for long time and/or Senior customers. Still I am extremely satisfied with the care BPH provides for my pets."
Tristee T. | 8/3/2018
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"Mallory Mal Gato and I both love Balboa. Awesome staff. Dr. Stanley is great. I highly recommend them."
Jennifer H. | 7/9/2018
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""The quality of care, concern, and professionalism have remained excellent for over 35 years and 4 Pomeranians. The staff are both professional and personable.""
6/28/2018
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"This was first experience at Balboa. I decided to try a new vet because I haven’t been pleased with my experiences at the old one. I wish I would of left them sooner!!! The experience at Balboa exceeded my expectations. Thank you"
Elizabeth G. | 4/29/2018
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"Prompt service, caring staff, never been in and out of any medical facility weather it be for me or my pet as quick as my recent vist, the vet was practically waiting for us at the door. Thank you"
Jackson H. | 4/28/2018
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"I've been going to Balboa Pet for over 25 years. Everyone there is so professional and FRIENDLY!!!"
Nancy M. | 2/5/2018
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"We love Balboa Pet Hospital. You've always been there for our cats, from kittenhood to end-of-life care. Special shout-out to Dr Del Rosso!"
Amy K. | 2/7/2018
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"I love Balboa Pet Hospital! Balboa Pet Hospital's staff is amazing! The staff is knowledgeable, caring and above all honest! I feel confident that my pets are getting the best possible care there. The staff has always taken time to answer all of my questions and if I think of something after my appointment, I can just email! I know I won’t have to wait too long for response.
Unfortunately, this year I’ve had to make some really difficult decisions. The compassion the staff showed to both my pet and I made these unbearable times tolerable. I am indebted to both Dr. Del Rosso and (the wonderful) Dr. Ravn for their kindness, compassion and dedication.
If you are new to the area or just looking for a new vet, please give Balboa pet Hospital a call!"
8/29/2017
