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Preparing for Your Next Vet Visit

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Pet Insurance 

A pet insurance policy can make it much easier to afford veterinary bills, but policies may offer substantially different levels of coverage. Before you buy a policy, compare:

Coverage

It's important to determine what services are covered by the policy. Some policies only cover accidents and illnesses, not annual exams and vaccinations. Many policies do not cover pre-existing conditions.

Cost

Find out how much you will pay in deductibles each year. Policies with low deductibles may seem more attractive initially, but they are not such a good deal if they exclude too many services or treatments. Ask how much yearly premiums will cost now and when your pet is older. Some companies charge higher premiums when your pet reaches a certain age.

Reimbursement

Most pet insurance policies require you to pay the vet the full amount due and submit receipts for reimbursement. Find out how long it will take to receive a reimbursement and what percentage of your bill will be covered.

The (Not So) Small Stuff

Read insurance policy information carefully before you buy. Some important information may be hiding in the small print. Make sure you read every word of the policy to avoid unpleasant surprises.

If you have concerns about your pet's health, or it's time for an annual examination, call us today. Our knowledgeable, experienced staff provides caring service with your pet's comfort in mind.

If you have ever returned home from a vet visit and realized that you forgot to ask an important question, you are not alone. It's easy to become distracted during the appointment, particularly if your pet is frightened or anxious. Preparation is the key to ensuring that all of your questions and concerns are addressed during the visit.

Bring Medical Records

Bring any records you received if your pet visited another veterinarian or received treatment from an emergency clinic since your last appointment. These records provide important information about your pet's health and will help your vet prepare a treatment plan if there is an ongoing or chronic problem.

If this is your first visit with a new veterinarian, ask your previous vet to transfer your pet's records a few weeks before your appointment. Records offer details about your pet's medical history, previous illnesses, surgeries and illnesses, and provide other information that your new vet will find helpful.

Note Recent Changes

Your vet needs to hear about any changes in your pet's health or daily routine. Tell him or her if you have recently changed the brand of food your pet eats or if another veterinarian prescribed a new medication. Changes in your pet’s habits can be a sign of illness or injury. Make a list of any recent changes and bring it to your pet's appointment. The following types of changes should be discussed:

  • Changes in bathroom habits. Does your pet urinate more or less frequently than normal or have trouble urinating? Have you noticed diarrhea or constipation?
  • Water intake. Do you have to fill your pet's water bowl more often lately, or is your pet suddenly uninterested in drinking?
  • Behavior. Have you noticed a difference in your pet's energy level or interest in playing?
  • Physical signs. Note any symptoms that concern you. These might include lumps or bumps, frequent vomiting or difficulty walking or jumping.
  • Appetite. Has your pet's appetite changed?
  • Weight. Has your pet recently gained or lost weight?

Ask About Samples

Avoid a return trip to the office by asking if the vet wants you to bring a stool sample with you when you visit. If a sample is needed, find out how large the sample must be and how it should be collected and stored. In some cases, your vet may request a urine sample. If you have a dog, getting the sample may be as easy as placing a container under the urine stream when your pet urinates. Getting a sample from a cat can be a little more difficult. Your vet may suggest that you use a special type of cat litter. Because this litter isn't absorbent, you can simply pour the urine from the litter box into a container.

Bring a Carrier or Leash

Even the best-behaved dog or cat can become overwhelmed by the sights, sounds and smells at the vet's office. If your pet is frightened or feels threatened, it may try to escape or might become aggressive toward another animal. Maintain control by using a leash, crate or carrier.

If the only time you use a leash or carrier is when you visit the vet, your pet's stress level may rise the minute it spots these items. Walk your dog on a leash occasionally before your visit, even if he or she usually roams your property without one. Make your pet's crate or carrier a tempting place to rest by placing a soft cushion and toys inside.

Exclusive Offer

AAHA Accredited

New clients receive 15% OFF first visit.

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Testimonials

  •           8/29/2017

    I love Balboa Pet Hospital! Balboa Pet Hospital's staff is amazing! The staff is knowledgeable, caring and above all honest! I feel confident that my pets are getting the best possible care there. The staff has always taken time to answer all of my questions and if I think of something after my appointment, I can just email! I know I won’t have to wait too long for response.

    Unfortunately, this year I’ve had to make some really difficult decisions. The compassion the staff showed to both my pet and I made these unbearable times tolerable. I am indebted to both Dr. Del Rosso and (the wonderful) Dr. Ravn for their kindness, compassion and dedication.

    If you are new to the area or just looking for a new vet, please give Balboa pet Hospital a call!

  •           6/5/2017

    LOVE everything about this place!!! The people are all super nice & caring. I never feel like they’re trying to sell me stuff I don’t need. The vets (especially Dr. Alice Chan) are wonderful, I always fee; comfortable coming here whenever Walle has an issue. They even help me file the insurance claims after each visit! Would highly recommended any pet owners to see them for their fur-baby needs.

  •           6/5/2017

    My dog has been a regular patient since 7 years ago. Once in a while we visit other hospitals due to time conflicts. However, we always go back to Balboa Pet Hospital. My dog has bad allergy and the doctors and assistants always follow up with us after the treatments or visits, help us submit the insurance claims. It’s not a cheapest place to go but their patience and caring are irreplaceable.

  •           4/28/2017

    I’m glad to have found Balboa Pet Hospital near my home. It’s definitely a hidden gem! Dr. Chan saw my dog, Oreo, for her skin problem last week, and my three cats, Pepper, Tofu and Cola, today for annual check-up. She’s very patient (especially with Oreo who’s shy to strangers), knowledgeable and approachable. The front staffs are also very friendly and helpful. They are so prompt to reply my email (within a few hours when I checked back my mailbox). All my pets are about 1-year-old and I’ll definitely bring them here for their health issues/checkup in many years followed.

  •           5/4/2017

    Brought my dog here for a checkup and some minor concerns. Dr. Chan was very professional. She got my dog the treatment he needed and answered all my questions regarding my concerns. The rest of the staff were very friendly and gentle with my dog. You could tell that the staff are genuine animal lovers; definitely something you want when you entrust the health of your pet to someone.

  •           5 of 5

    Been bringing our animals to Balboa for over 25 years and will continue because they provide great advice and care. We love Dr. D and staff are really helpful and friendly. Now if I can find medical care for myself like my animals get at Balboa...

  •           5 of 5

    I have been a patron of Balboa Pet Hospital for almost 500 years now (wink). I love Everybody there and feel they are have always been a great resource and the BEST support system for everything pertaining to my pets.

  •          

    The staff is very kind and gentle, the doctors are very caring and patient when dealing with my scared cat Lulu. I appreciate the time they took to put her at ease and making this procedure as painless as possible for the both of us. Will definitely be spreading the word. Thank you Balboa Pet Hospital.
     

    Linda P.

    San Francisco, CA

Office Hours

DayOpenClosed
Monday7:30 AM6:00 PM
Tuesday7:30 AM6:00 PM
Wednesday7:30 AM6:00 PM
Thursday7:30 AM6:00 PM
Friday7:30 AM6:00 PM
Saturday7:30 AM5:00 PM
SundayClosedClosed
Day Open Closed
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM Closed
6:00 PM 6:00 PM 6:00 PM 6:00 PM 6:00 PM 5:00 PM Closed

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